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Customer Service

Online Payments:

Our online payments are handled securely by Worldpay. Payment methods accepted are MasterCard, Visa & PayPal. If you require more information on payment security and fraud protection by Worldpay please click here (Worldpay main site)


All prices displayed are in Australian dollars and subject to change without notice. We are a UK based company so our AUD prices dispalyed will change based on current exchange rates.


For full details on shipping information please click here to see our "Shipping information page"

Import Duty and tax information:

Import tax & Duties - Australia

  • Orders under $1200 - You will not pay any tax or duty.

For orders up to $1200 there will be no tax or duty to pay. The “Australian low value goods” import threshold is set at $1000 however $200 extra can be accomodated for shipping and packing charges. This applies to one order (up to $1200) per customer, per day.

For orders over $1200 you will be liable to pay GST, and import declaration charges at the border on the full amount.

As all our prices include shipping fees should you wish to purchase an order over the value of $1200 we suggest you place several orders, each under the $1200 threshold. Please remember only one ($1200 or less) order per calendar day.

Import tax & Duties - New Zealand

  • Orders under $300 - You will not pay any tax or duty.

For orders up to $300 there will be no tax or duty to pay. For orders over this amount you will be liable to pay GST, and entry fees when the order arrives in NZ.

Click here for the NZ.gov “What’s My Duty?” estimator.


All our products are covered by our standard 3 year warranty with the exception of a few parts that are not manufactured by us in house. (These will be covered by the manufactures warranty - Minimum of 1 year) For more information please check the FAQ's on the product page for exact warranty period.
In the unlikely event of a problem or fault with your abba product outside of the warranty period please contact us and we will do our upmost to rectify the issue. Our products are built to last and we pride ourselves on our after sales service and customer support, so rest assured you are in safe hands.


For any items that arrive damaged we will provide the option of a partial refund or a replacement part free of charge. If you change your mind and wish to return an unused product we are happy to accept any return providing you notify us within 14 days by phone or email. You will be provided with a returns form to complete. All returned items must be shipped back to us at your own cost. We will refund you for the product excluding the shipping costs paid by ourselves to get the item to you. Please note: Shipping costs are included within the price of the product. Proof of this amount is available on request. More details can be found within our terms and conditions.

Terms, conditions & Site Privacy:

Pease click the link to see our full terms and conditions & privacy policy.

Website Cookies:

Full details regarding our website cookies can be found in our Cookie Policy.

Why Buy from abba?

Sure, there are a lot of online retailers selling motorcycle stands, lifts, jacks and hoists. We know that, and you know that. But very few (if any) are able to offer the simple, yet very clever designs that we offer combined with swing arm pivot data for over 400+ motorcycles. We have over 25 years experience of designing, manufacturing and selling motorbike lifts and stands all over the world. Our "abba" brand is very well known in the UK and becoming increasingly well known throughout Eurpope, the US, Canada, Australia and New Zealand for supplying quality equipment that is built to last.

Above all else we are a company that cares. When you buy from abba you don't just receive a product you receive a "service". Whether that be during the buying process or 10 years down the line, we are here to offer any help and support needed with any abba product. We are a family run business that has got to where we are today because of the quality products and excellent customer service we provide. However don't take our word for it, searching through our extensive website reviews, ebay feedback, magazine tests and thousands of reviews online (forums, review sites etc) you'll see that our reputation proceeds us!

If you need any more information or have any questions please feel free to contact us and we'll be happy to assist you.